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General Conditions of Sale – La Pendine
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These general terms and conditions of sale define the rights and obligations of the parties in connection with the reservation and stay at La Pendine. These general terms and conditions of sale apply to all reservations made online, via our booking platform, and by telephone.
Reservation and Payment
- The reservation is confirmed after receipt of credit card details as a guarantee.
- Accepted payment methods are: Bank card, transfer, cash, ANCV.
Rates
- Prices displayed are in euros and include applicable taxes, except for the tourist tax of €1.10/day/adult, and are only valid for the duration indicated on the reservation. Only the rate indicated on the reservation confirmation will be binding.
- Additional fees may apply for certain services (meals, activities, animals)
Cancellation and Modification Conditions
- Free cancellation up to 4 days before arrival.
- In the event of a reservation change, we will endeavor to accommodate your request subject to availability.
- The customer is reminded, in accordance with article L. 221-28 of the Consumer Code, that he does not have the right of withdrawal provided for in article L221-18 of the Consumer Code.
- In the event of a no-show (reservation not cancelled – customer not present) of a reservation guaranteed by credit card, the establishment will debit the customer, as a fixed compensation, for the total amount.
Services
- Restaurant open every evening from 6:45 p.m. to 9 p.m. Remember to book at 0492451509 or 0651473855 or by email at lapendine@orange.fr
- Breakfast buffet from 7:30 a.m. in summer/7:45 a.m. in winter to 9:30 a.m.
- Bar open from 8 a.m. to 11 p.m. (hot drinks, cocktails, snacks)
- Pets allowed (supplement in rooms of €10/pet/day)
- Free and private parking but limited spaces, please park in herringbone areas
- Free ski storage
Check-In/Check-Out
- Arrival from 3 p.m. to 11 p.m. (outside these hours, please contact the establishment)
- Departure before 11 a.m.
Responsibilities and Insurance
- La Pendine declines all responsibility for loss, theft, or damage to guests' personal property. The hotel cannot be held responsible for damage or theft to vehicles parked outside the hotel.
- Customers are recommended to purchase travel insurance.
Internal Regulations
- Customers agree to respect the establishment's rules of life and safety.
- Any nuisance or failure to comply with the rules may result in expulsion without refund. Respect for others in behavior and speech.
- Ski boots and equipment are not permitted on the upper floors; a room is provided for this purpose.
- Non-smoking rooms, except those with a balcony, exclusively outdoors.
Data Protection
- The personal information collected is used only for the purpose of the reservation and will not be shared with third parties without consent.
Disputes and Applicable Law
- In the event of a dispute, an amicable solution will be preferred.
- These T&Cs are subject to French law.